End-user satisfaction is important in every software project. Testing is vital in achieving the desired functionality of a product and delivering quality to your clients. Testing as a Service is a relatively new type of outsourcing in this field that’s in high demand.
What is Testing as a Service?
Testing as a Service (TaaS), similar to SaaS, represents a model in which businesses opt for external organizations in the software testing processes, rather than maintaining their own in-house team.
When should you consider TaaS?
Testing as a Service has clients in every segment, industry, and companies of different sizes. The most common reasons why businesses reach out to TaaS providers are:
- Not enough capacity in-house
- Lack of skill, expertise, or resources in-house
- Looking for a different, unbiased perspective
- Reducing software development time
- Decreasing the time-to-market of a product
Advantages of Testing as a Service?
There are many benefits involved when you choose to outsource testing services to TaaS providers. The TaaS provider takes care of details that could have been missed. Some benefits include:
By outsourcing testing to TaaS providers, companies can focus on their core business. It saves them time and resources that would be needed to create a testing environment. For example, specialized tools and software.
- Scalability and flexibility
Companies’ needs increase as they expand. TaaS providers offer all the resources that are required to test the growing and widening functionality and how it adapts to the changing business environment.
Outsourcing testing tasks to external providers creates an open platform for unbiased feedback. In-house testers may be tempted to provide biased feedback.
Many businesses have reported an increase in ROI by adopting TaaS in their workflow. This is mainly because it reduces operating costs such as hardware costs, but also because it relieves the workforce from spending hours on testing so they can continue developing the product. TaaS also improves the time to market (TTM) of products.
How to choose your TaaS provider
With 43% of respondents involved in a survey admitting that their testing process is slow and affects their ROI due to a long time to market (TTM), it’s important for businesses to adopt a blueprint approach towards improving the process. TaaS can come in handy in this situation since it’s fast, cost-effective, and reliable. However, it can be difficult to decide which TaaS provider to choose. Companies should evaluate their IT and business needs before choosing a provider.
There are a lot of variables to consider when choosing a TaaS provider. For example, start-ups and SMEs looking for testing services that are complex and time-consuming, their best option is to outsource and hire a Testing as a Service company. Simple testing tasks can be allocated to in-house professionals.
Read on: 4 Things Outsourced Software Testing Can Bring You
Disadvantages of Testing as a Service?
Despite arguably being the better option compared to in-house testing, Testing as a Service has some disadvantages – but they’re not necessarily related to the service itself:
- Finding a reliable TaaS provider
The current market for testing professionals is overcrowded, meaning it can be a difficult task to find a trusted TaaS provider. Selecting an untrusted or inexperienced provider can be costly.
This is one of the major concerns for businesses looking to outsource software testing projects. Outsourcing your projects means you’re agreeing to share information and infrastructure with a third-party. This is where the trust and reputation of the involved TaaS provider comes into play.
This is another major concern. How sure are you that the provider you choose will deliver a quality service? Some providers can’t keep up with the project pace, which results in poor project outcomes.
Rare Crew: The Ultimate TaaS companion
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We’ve tested various custom web-based applications which use technologies such as .NET, Bootstrap, Angular, Adobe EchoSign, and SAP. These applications cover various types like complex Customer relationship management, Enterprise resource planning, Rights management, Event management, and Ticketing and hospitality portals.
The fact that companies still find it necessary to use TaaS during the pandemic speaks for itself. The numbers support this claim as in 2020 we found more than 2,000 issues during testing and spent more than 15,000 hours on testing projects.
Our TaaS Workflow
Rare Crew’s testing team has years of experience with projects under both Agile and Waterfall development, with its numerous variations of workflow (Kanban, scrum, etc.). Tested projects vary in size, from small public facing applications to big CRM applications, involving various technologies. Testing can be executed on client’s or Rare Crew premises.
Thanks to the project hours we’ve spent on testing, we have an established, functional, and effective workflow that brings results and minimizes the possibility of errors:
Assessment
Our skilled team can quickly analyze your project and within hours can define the most important risks. In cooperation with the client, we define a test strategy and key parameters.
Design
Design is an essential part of the process and is where Rare Crew’s testing experts prepare complex test plans and test cases. This will be performed in cooperation with the client to achieve the best design for each project. If needed, testing will be automated.
Testing
Our experts then start to execute the test plan after agreeing on the duration and quality. Testing can be executed on the client’s premises or Rare Crew's premises.
Evaluation
All tests results are analyzed together with the client to decide defect criticality. All bugs are carefully documented to provide all inputs needed to resolve any identified issues. After that the fixed issues are carefully tested to ensure it works correctly.
Support
Our team is ready to be involved in all the stages of the process. We will gladly discuss any issues directly with your development team which allows you to focus on your business.
TaaS services offered by Rare Crew
Manual testing
When it comes to agile development, manual testing that’s executed by skilled experts is the solution to achieve the best possible application. We offer highly experienced testers to help you with this.
Regression testing
Do you have a newly deployed app but no time to test all the possible scenarios? We’re happy to help you and test the application.
Functional testing and User Interface testing
Exhausting depth testing isn’t what you need? We can test the functions of your app with high business impact and quickly discover any big problems.
User acceptance testing
Your development contractor delivers you an app, but you’re too busy with your business and don’t have time to test every possible scenario. We can do it for you, manually.
Multi-platform testing
Your app is working on your device, but the market is full of different brands and types with various operating systems and browsers. Is your application optimized for all the platforms your target group is using? We’ll help you find out.
Performance testing
Your product is working fine for you, but how will it work with thousands of users online? We can find out for you.
Satisfied clients and the number of project hours speak in our favor
Do you need a quality TaaS provider, or any of the services mentioned above? Reach out to Rare Crew’s experienced team and benefit from our expertise while you focus on growing your business.
