Project Summary

One of our clients is an entertainment group that has over 10,000 employees and is based in London, United Kingdom. We’ve been working with this client since July 2020. Recently, we provided development services to a business company. One project involved the build of a .NET framework. The team also provides testing services.

The Client

Introduce your business and what you do there.

I am a business analyst for a multi-business unit company that specializes in different areas around the media. We have an events division, which has mass participation events, and we also have a stake in the art world. We also own another group, an agency that looks after hairstylists, makeup artists, and that kind of area. Those artists work directly with celebrities. It is highly diverse, and we have an army of entertainment agents as well, and those are agents for movie stars, sports stars. We are heavily involved in sports as well. It is a big network of different workstreams and sections of the media.

In terms of my role, my primary focus is to manage software development for a few divisions.

I look after the software needs that those entities require. I’ll take all of their requests, do the analysis, and I’ll work with stakeholders directly to fine-tune what it is that they are looking for. I will also help in terms of their process just to make sure that the software will do what they need it to do, and when I say process, I am talking about logging sales, invoicing them, and if there is anything contractual.

It is making sure that the systems that these divisions use are up to scratch, and I will basically manage the relationship with our software developers, and manage their time and make sure that they are building the spec. The other half of that role is communicating with the stakeholders and managing their expectations and the whole process really from start to finish.

The Challenge

What challenge were you trying to address with Rare Crew?

Rare Crew is our development partner across multiple divisions. I am relatively fresh for this particular project. I was brought in specifically to finish a mini project that had started in January of this year. The development work was completed in February, but for many reasons, since February, they couldn’t get the work that had been done released to be live so that people could actually start using what had been built.

There were different reasons for that, and the business was completely focused on damage control. I was brought on in July to finish the project and actually get it out there so that the group and their users could start to use it. It was effectively stuck in purgatory for a while and needed to be released. I came in and did the coordination for that to happen, which involved testing, communication, and the whole roll out basically.